Mahi Rahman
He handles common questions in the first 5 minutes about login and location, and leads the start
ace360 Support: Office, Location and Direct Contact
If you need ace360 Support in Dhaka, view this page first; you’ll find the office, map, and location together, so you won’t waste time searching.
Bangladeshi users usually want to talk quickly about bKash, Nagad and Rocket; the ace360 Contact page lays out that task clearly.
Download ace360 App
Why is ace360 Support fast?
4.2/5 average rating from 41,193 reviews
198,657 active users are still on the platform
422+ games, so questions come in many types
Due to 99.5% uptime, the support links load quickly
ace360 Contact: four team members
Arif Hasan
Keeps the Dhaka office address and map updated; if you take the wrong route, he shows the way
Nusrat Jahan
Helps with app and APK installation; explains setup on Android 8+ devices
Tanvir Ahmed
Handles questions about bKash, Nagad and Rocket and provides clear answers even during rush hours
ace360 Contact in 3 steps
Step 1: Login
ace360 Login Open, then verify your account information; you can start in 1 minute
Step 2: Find the Office
See the Dhaka location on the map; routes from Mohammadpur and Banani may differ
Step 3: Write to Support
Questions about bKash or Nagad can be written in one line; if needed, include Rocket information as well
Best way to contact
Fast phone support
In brief questions this works quickly; usually three details are enough for the team to understand
Email support
Send documents, screenshots and account number together; you’ll get a reply right away
Office Location
Refer to the pin on the Dhaka map; it helps choose the correct entrance when you go to the office
Text Message
In brief questions this is handy; even with slow networks at night, messages load
Office and map directions
Traveling within Dhaka city can be busy, so check the map first, then go to the office
You ace360 App You can also view the location; many users take screenshots before going to the office
General questions about support
How long does ace360 Support take?
For general questions, answers may come within 5 minutes; for complex cases, a little longer
Where is the Dhaka office?
The location shown on the map is the most reliable; verify it before going to the office
Can you talk about bKash and Nagad?
Yes, for Bangladeshi users, questions about bKash, Nagad and Rocket are addressed separately
Are ace360 Contact and ace360 Help separate?
Both go to the same team; only the channel and question type differ
What to do if you don't have the
Download ace360 Go to the page where APK and installation steps are available